Frequently Asked Questions

If you're looking for carpet inspections and cleaning services in Brisbane, you need to get in touch with Commercial Property Cleaning Brisbane today. We offer an extensive range of carpet inspections and cleaning solutions at affordable rates to domestic and commercial clients alike. We've been providing friendly services and quality products throughout the local area since 2006. With over ten years of experience, we're able to deliver results that not only meet, but exceed the highest expectations you may have. If you need a cleaner carpet, whether it's at home or at work, we can get the job done.

No, you don't need to be present while we clean. While most of our clients choose to meet us when we arrive, many of them feel entirely comfortable leaving our cleaners unattended while they get on with their lives. If you want, you can even arrange to leave a key with a neighbour or in a designated spot so you don't even have to be home to meet us.

Our professional cleaners can move items such as tables, chairs, and sofas, so you don't need to worry about that. Heavy or delicate items, such as beds, dressers, pianos, and grandfather clocks are harder to move and are not included in the estimated price. Therefore, you need to arrange for the moving of these items ahead of time. You should always move small and breakable items from the furniture you want to be moved before the cleaners arrive.

The two most popular cleaning techniques are hot water extraction (also known as steam cleaning) and dry cleaning. As a professional carpet cleaning business, we usually provide both options and will choose the one that works best for your personal situation. That said, the majority of companies and customers we work with recommend hot water extraction as their preferred method as it provides a deep clean and effectively removes soil/dirt from your carpet.

Here at Commercial Property Cleaning, we’ll do whatever it takes to get the job done right. However, it's impossible to say how long cleaning your carpet should take. Cleaning times vary depending on the ease of set-up, the presence of stains, soil levels, furniture moving, and other factors.
We can provide you with an accurate estimate up front after an onsite inspection. As a rule, you should expect times as follows:

  • Two rooms, hallway, and living room/diner – about two hours
  • Three rooms, hallway, and stairs – about three hours
  • Three rooms, hallway, stairs, and living room/diner – about four hours

Our expert cleaners will treat tough spots and stubborn stains with special solutions before cleaning. By drawing on our experience and making use of specialised formulas, we will eliminate as many stains as possible. Unfortunately, however, we cannot guarantee that all spots and stains will be removed. If stains or spots are permanent, we will let you know about other possible solutions.

Here at Commercial Property Cleaning, we make use of the latest, most effective cleaning products. We make a point of using them with the utmost caution. While the products we use in homes are safe for both pets and children when completely dry, it is always a good idea to keep children and animals away during the cleaning process. You should also keep children and pets away from our machinery to avoid potential accidents.

LA number of factors – including the amount of cleaning required, the humidity, the thickness of your carpets, central heating, and more – affect the drying times. Our team makes use of commercial grade, truck-mounted systems, which can significantly reduce drying times. Most of our clients say that their carpets are dry in one to two hours, but it's always a good idea to plan for a two-hour drying time.

One of the best things you can do for your carpet is to vacuum it regularly. Make sure not to clean too quickly, as even the best home vacuum cleaners are ineffective when moved too fast. You should always give your carpet plenty of time to pile and agitate the carpet, removing soils and dust. It is also wise to treat all spills as soon as possible.